Support Center

How Can We Help You?

We’re here to help you get the most out of DigitalOasis products. Check our resources below or submit a ticket and we’ll get back to you fast.

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Find your answer faster

Before submitting a ticket, check our documentation and FAQ — most common issues are already covered there. You’ll likely find a solution in under 5 minutes.

Still need help? Submit a ticket
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What to include

The more detail you provide, the faster we can help. Please include your plugin name and version, WordPress version, a description of the issue, and any error messages you see.

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Have your license key ready

Support is available to active license holders. You’ll find your license key in your account dashboard under your order details.

Response Times

General Within 24–48 hours
Security Within a few hours
Hours Business days only

Submit a Support Ticket

Fill in as much detail as possible so we can resolve your issue quickly.